Thank you for trying osTicket V1.6

Directories
 upload  =>Files to upload to the webserver...e.g support, helpdesk or osticket i.e http://yourdomain.com/support
 scripts =>Helper scripts for remote piping ( More to come)

For upto date documentation please refer to osTicket wiki.
http://www.osticket.com/wiki


For all other questions and support please visit our forums. 
http://osticket.com/forums/


We provide installation services and support. Contact us today!
http://osticket.com/support/